Erratumless

Live Chat Support

Live Chat Support

Erratumless’s 24/7 live chat support solution empowers you to turn online traffic into loyal customers. In today's highly digitalized market, it's crucial for businesses of all sizes to have an effective online customer service and sales strategy.

Online conversions

Our years of experience engaging with customers have taught us that while customers want assistance, they often dislike navigating phone trees, being on hold, and explaining issues over the phone. By the time they reach a phone representative, they are often frustrated. Saving them time is beneficial for your business.

In addition to boosting online conversions, customer acquisitions, and average order value, live chat support significantly reduces shopping cart abandonment. Moreover, live chat support can be up to 33% more cost-effective than other customer support channels such as phone and email.

Live chat support
Statistical Software

Survey

According to a Forrester survey, 44% of respondents indicated that having a live person answer their questions during an online purchase was one of the most valuable features a website could offer. Additionally, 91% of live chat users are satisfied with its ability to aid in online purchases, resolve customer service issues, and answer product questions promptly. Our e-representatives connect businesses and experts with consumers seeking help through real-time messaging, providing a more engaging and personalized online experience. Our skilled agents possess strong interpersonal abilities, guiding customers through the sales process and converting them into potential buyers.

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